Intowork - Scaffolding ERP System
Working alongside stakeholders, product owners and a small development team, I helped to design, prototype and deliver a joint venture ERP system with Framework Specialist Works Ltd. My main aim in this project was to lease with stakeholders to find out their requirements and needs to then go away and design a full system to meet them.
The Problem
The objective of this project was twofold: firstly, to develop a system capable of effectively presenting substantial volumes of intricate information and data; and secondly, to design a user experience that would effectively persuade a hesitant workforce to embrace a new approach to work. To accomplish this, we focused on creating a visually appealing and intuitive interface that would simplify the comprehension of complex information. By striking the right balance between functionality and user-friendly design, we aimed to instill confidence and enthusiasm among the workforce, encouraging their seamless transition to the new way of working.
Research & Development
During the application's design phase, extensive user research revealed the significance of creating a product that could be easily navigated by individuals with varying levels of technological proficiency. To address this, accent colours were strategically utilised to highlight action buttons, making them easily recognisable and reducing any potential confusion.
Moreover, recognising the criticality of sign-offs and handovers for safety and legal reasons, the application incorporated clear step-by-step instructions for workers, ensuring that these processes were carried out accurately.
Additionally, vital information was thoughtfully displayed on the screen, allowing users to quickly and effortlessly access all necessary details at a glance. By prioritising usability and information visibility, the application aimed to enhance user experience and facilitate efficient and secure operations.
Early user flow diagram of the system
Desktop & mobile wireframe for the My Page screen
Wireframe for the Project screen (including section navigation bar)
Wireframe for the Handover screen
Desktop & mobile wireframe for the LDF screen
The Solution
Designs for the My Page screen (Mobile & Desktop)
The system is predominantly designed for desktop use with bespoke screens designed to work better on mobile devices depending on the end user’s use cases
Designs for Progress screen / Design for Progress Information modal
Designs for Handover process
Designs for Project screen
Designs for Attendance screen / Design for QR Code Generation modal
Designs for the different states of the Sign In prompts
Designs for the Forecasting pages / Add Role & Add Resource modal
Designs for the Attendance Calendar screen
Designs for the LDF screens, another aspect of the product that had to work on both desktop and mobile
Video prototypes of the Material Order Process & the Material Collection Process that were sent to POs as proofs of concepts.
Future Concepts
Concepts for an improved way of navigation the Intowork App